Welcome to the HROA's Standards and Practices Public & Member Comment Forum

As the only independent organization representing all participants in the industry, the HROA acts to improve the practice of HR Transformation by overseeing and accelerating the development and adoption of effective industry standards and practices. The HROA gathers broad-based input from across the industry and works to develop lasting industry consensus and to arrive at conclusions that balance the various commercial interests of all participants.

As part of the process, the HROA encourages public comment on all proposed Standards and Practices. To learn more about the program, please visit HROA Industry Standards & Practices.

Friday, October 10, 2008

Service Level Agreement Methodology – HROA002

Having completed a rigorous analysis and peer review, in compliance with the HROA’s process for setting standards and practices, the HROA Standards & Practices Sub-Committee is pleased to announce Service Level Agreement Methodology – HROA002 has been designated an HROA Recommended Practice™ and is now available for download and use.

Service Level Recommended Practice - HROA 0702
  • Guidelines for Service Level Methodology
  • HR Critical Service Levels
  • HR Key Measurements
  • HR Critical Definitions
Click here to learn more about Service Level Agreement Methodology - HROA 0702

Click here to learn more about HROA Standards and Practices
Posted by About HROA Standards & Practices at 9:04 AM 0 comments

Resource/Pricing Units Recommended Practice - HROA 0701

Having completed a rigorous analysis and peer review, in compliance with the HROA’s process for setting standards and practices, the HROA Standards & Practices Sub-Committee is pleased to announce Resource/Pricing Units – HROA0701 has been designated an HROA Recommended Practice™ and is now available for download and use.

Resource/Pricing Units – HROA0701

  • Guidelines for Pricing Methodology
  • HROA Resource Pricing Units
  • HROA Resource Unit Definitions
Click here to learn more about Resource/Pricing Units Recommended Practice - HROA 0701

Click here to learn more about HROA Standards and Practices
Posted by About HROA Standards & Practices at 8:54 AM 0 comments

Service Taxonomy and Statement of Work for Use in HR Outsourcing

  • Objectives
  • Approach
  • Proposed Service Taxonomy
  • How to Use a Service Taxonomy and Statement of Work
For each comment, please include the paragraph number for the paragraph on which you are commenting (noted in the left column).

Comment close date: November 14, 2008

Click here to download Service Taxonomy and Statement of Work - HROA 0801
Posted by About HROA Standards & Practices at 8:37 AM 0 comments
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